Implementation of BASIS Services Framework for a Global Cement Manufacturing Organization

Scope - BASIS

Implement ‘INSEE Global Datacenter’ with the latest patch on SAP ERP 6.0 with EHP 7 on SAP HANA Database version 2.0 to help the organization establish futuristic infrastructure to expand company’s footprint in Asia region expanding to Vietnam, Bangladesh, Sri Lanka & Indonesia.
To provide SLA based 24*7 On-Call support and 9*5 dedicated support, Right-shored to address all P1 to P4 Ticket Resolution with an SLA of 2 hours for closure of P1 & P2 Incidents

Setup Futuristic ‘INSEE Global Datacenter’ with Continuous Improvement through Innovation to meet the goals and objectives of INSEE Digital
Implemented most up-to-date SAP ERP 6.0 with EHP 7 on SAP HANA Database
SAP Module implemented FICO, MM, PP, QM, SD, PM, and MM
Implemented SAP PI, SAP BW with BPC and BOBJ, SAP FIORI and SAP GRC
Move from traditional DC focused on hardware to a Data Centre focused on IaaS service
Reduced application deployment time from weeks to minutes.
Improve IT alignment with business objectives and policy requirements
Greatly improved database performance and querying by using in-memory technology and column-based database structure
Help SCCC to expand utilizing future ready infrastructure

The key challenges faced are:
- Challenging deadline for Infra setup and Go-live
- Provide best in class SAP response time (300ms )
- Prepare DR site with industry’s best RTO and RPO
- Change management and User acceptability
- Language differences