Client is a global commercial real estate services firm headquartered in Chicago, Illinois. The company is among the world's largest commercial real estate services firms that delivers exceptional value for real estate occupiers and owners in over 400 offices and 60 countries with revenues of US$10.1 billion in 2022.
The Client
Global commercial real estate services
Challenge
- Post Historical Data Analysis, it was accessed that the campaign has processed 29 K transactions in last 6 months with an average usage of 6 papers per transaction. It resulted in a usage of 351,000 pages annually and the hard copies are to be stored for a minimum of 6 months as an artifact.
- Problem 1: It was required to maintain these papers as a back log for all the respective markets for 6 months
- Problem 2: It was a laborious activity to maintain all the paper updates
- Problem Statement: To eliminate printing paper process and deployment of the digital means for saving these artefacts
Solution & Execution
- Simplified and optimized delivery process by deploying internal consulting team for Process Reengineering & Redesign
- Effectively transformed the process from manual to digital
- Eliminated duplicity of work thus increasing team effort further leading to increased production
- Eliminated need of movement and storage of Hard Copies reducing the risk of losing data and rework
- Eliminated risk of non production due to technology related issues such as printer issues
- Successful completion of Go Green Project with 100% elimination of paper
Value Delivered
- Hard copies of artifacts updated under the share drive by Analyst resulting in eliminating printing process
- Transformation from Manual to Digital leading to Business Readiness during sudden imposition of Work from Home in Pandemic Situation leading to additional annual savings of Rs 1.3 Lakhs
