The client is a leading global provider of investment processing, management, and operations solutions that manages, advises, and administers over $1 trillion assets for various clients.
Coforge provided the customer a wide spectrum of services including but not limited to application development & maintenance, end-to-end testing services, data management, infrastructure support, business operations and platform migration. Coforge also set up tiered governance and team structure to perform project based activities.
Coforge provided the customer certified (CSTM, ISTQB, CSQA etc.) consultants and techno domain experts to ensure success and delivery of defect-free applications and systems.
Coforge combines banking and financial services (BFS) industry knowledge along with testing expertise to deliver a focused solution. Quality and productivity is driven by offering comprehensive testing strategy and execution for (functional and non-functional) all wealth management business processes, multichannel transformation, and automation programs.
For agile and DevOps projects, Coforge defines the testing focus early using risk-based analysis, cognitive testing, continuous testing and implementation of governance principles of business outcomes. The team’s integrated quality engineering accelerators portfolio comprises an effort optimizing tool, ROI analyser, process maturity facilitators, web and mobile automation scorecards and frameworks, an orthogonal arrays-based test coverage maximizing tool, analytics-driven monitoring, and continuous improvement framework. This helps in providing enhanced test coverage and reducing overall testing cycle time that in turns results in reduced total cost of ownership and time-to-market.
Coforge manages the legacy system and provides services to the strategic system / platform of the customer. With respect to testing services, this includes single execution view of best-in-class quality engineering practice operations, i.e. test and QA governance / process / repositories and utilities / tools / environments. It supports transparent and collaborative demand, capacity, and change management.
The same has been implemented over Rally / JIRA tool set and helps in implementing scientific ways for demand to capacity mapping, test sizing, resource allocation, and real time SLAs dashboard for complete transparency to stakeholders. Tools used for providing test automation and performance testing include Test Complete, Cucumber, Selenium, Load Runner, Cross Browser Testing.
Coforge has engaged with the customer as a development partner in 1995 and since then become a transformational partner and trusted advisor in enabling them to conceptualize, architect, design, build, test, and manage its core platforms. For testing, Coforge brought in its banking and financial services techno domain-centric and quality engineering integrated capability development program along with innovative testing solutions.
The following methodologies were aligned to customer-specific business drivers.
Coforge is a one-stop-shop for all types of testing services that carries out activities flexibly and cooperatively for service delivery, operations and governance, and organizational change management. Coforge’s activities have accomplished outstanding results because of the team’s seamless alignment with culture, process know-how, and SLAs of the customer’s organization.
Changing industry dynamics, competitive pressures, regulatory compliances, demanding customers, and business partners are increasingly straining IT budgets. All this takes place while businesses continue to expect the highest level of quality for their systems. To avoid risk, overcome challenges, and succeed in such environments, Coforge implements upskilling / cross skilling, automation, lean, agility, artificial intelligence, and optimization solutions.
Key outcomes and benefits for the customer included faster time to market with 180+ annual releases through the implementation of efficient processes and execution methodologies, high process maturity leading to zero compliance issues, zero critical defects, 100% SLA compliance, 100% on-time delivery and better user experience.
A 35% cost reduction was realized by implementing high-value location strategy, managed services operations, and advanced automation in the entire lifecycle.