A Global Solution to Offer Upskill, Reskill, Transform, and Transition Services for a Top Global Staffing Organization

Business Challenge

Our client was contending with an outdated technology landscape and a legacy monolithic architecture. This lack of scalability and flexibility led to diminished application performance, resulting in a subpar user experience and high maintenance costs.

Coforge Solution

Coforge embarked on an extensive, multi-phase digital transformation program with the primary aim of setting up a global solution that offers Upskill, Reskill, Transform, and Transition services. As an IT business partner, we mapped out the transition from legacy technologies to a cloud-based Microservices Architecture, utilizing efficient technologies like Dot Net Core, Sitecore, Azure Services, React JS, and DevSecOps. We established a fixed capacity model for predictable business outcomes and set up a future-proof IT architecture that showcased the client as a leader in digital innovation and enhanced their response time to customer requests.

Results

This transformation led to a 500% revenue growth for our client from one of their large global accounts. The new platform helped an account save $7 Mn in one year by improving the redeployment rate from 27% to 70% through enhanced job search & match capabilities.

Key Highlights

• Significant increase in top line leading to increased market share, helping regain market leadership.
• Retention of key career transition customers and continuous growth of career mobility business.
• Projected increase of $30M additional revenue over the next 5 year in one of their sub-units.
• Reduced IT operation cost by consolidating tech stack into a future-proof IT architecture.