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60% Manual effort reduction & 16 hrs. coverage – Performance Reporting

The Client

A Global Asset Management Company

Challenge

  • The spike in volume due to ‘Corporate Action Events’ required adding transactions manually to performance platform.
  • Manual repetitive work which doesn’t require any decision making while processing as there are no changes in quantity just amending the book cost.
  • To update corporate action events via Legacy platform required logging in each bank/client using multiple credentials.
  • Onshore tasks dependency on offshore output.
  • Overlapping cut off timings of various activities.
  • Large size recon files (excel) too heavy and time consuming while being worked on.

Solution & Execution

  • Created ‘Stored Procedure (SQL) to update and insert records.
  • Macros created to eliminate manual steps in being able to reach the desired screen on the platform.
  • Leveraged Geographical time difference between onshore and offshore to provide output prior to onshore staff login.
  • Identified opportunities that can be automated and deployed Macros (Excel).
  • Macros template were created to reduce the file size.

Value Delivered

  • Reduction in manual efforts by 60%.
  • Macros facilitated switching from one screen to other.
  • Onshore and offshore collaborated to provide 16 Hrs. coverage for performance Reporting.
  • Increased efficiency and reduced repetitive tasks.
  • Reduction in idle time.
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