Written by Admin | Oct 6, 2022 6:06:43 AM
The Client
Top 10 Title clients
Challenge
- Highly fluctuating volumes of Title Search requests for loan portfolios
- Low Quality & high TAT impacting business deliverables and causing monetary losses
- High operational cost
Solution & Execution
- Workflow automation through Coforge Proprietary Product (SmartProp®) for end to end Order processing
- Optimized operation layer to input, base information and to validate output standard
- Sample audit of the final output
Value Delivered
- 20% cost savings to our customers by
- ~50% reduced TAT by use of SmartProp
- Technology based solution reduced variation in the output quality it also enabled near perfect yield
- Annualized cost savings across 50 clients is USD 1,000,000
- NPS of 100 for SmartProp customers