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$1.1M Total $$$ Collected for Unsecured Personal Installment Loans in 2021 for a Top Banking Client

The Client

Top 20 U.S. commercial bank


  • Efficient collection of early and mid-stage for unsecured personal installment loans

Solution & Execution

  • All Collections lead for unsecured personal installment loans
  • Collated leads loaded up to the dialer for proper and daily tracking of action in every lead
  • Collections targets are ensured to be progressive to influence constant upward trend of dollars collected
  • Check and balance of quality of calls are tracked via QA assessments, satisfaction surveys, speech analytics, analysis etc.

Value Delivered

  • Consistent annual collections of more than $1M unsecured personal installment loans since 2016
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