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Flight Disruption Management

About the solution

Typically when a flight is delayed/ canceled, airlines, handlers or assistance companies issue hotel or meal vouchers by interacting with the customers via various channels, and internally leveraging the Claims Management Apps. The solution is custom built to make this process a seamless one for all parties involved.

Challenges in the manual Voucher Generation:

  • High printing and management costs
  • Wastage of precious paper
  • Delays/ Slowness in the distribution of vouchers
  • Bad user experience
  • Manual Intervention with possibility of human errors
  • High possibility of fraud


Typical Flow




If you’d like to understand more about how we can support and enable your Salesforce/MuleSoft journey, get in touch at or fill out this contact form!

Why Coforge for Salesforce?

Coforge is a trusted Partner to Salesforce (MuleSoft) since 2008, delivering domain-specific, business outcome focused solutions to our Global customers. Equipped with 300+ Multi-Certified Salesforce experts having a rich mix of domain & technical knowledge, we are ready to work with your business to help you unlock the true potential of the Salesforce ecosystem, enabling your business in making the right decisions, reducing risks, and getting the maximum return on of your investment in Salesforce.


The mark we’ve made

Salesforce Certified Professionals
Customer Satisfaction Score
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