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Capabilities

Engineering Enterprise Platforms: Pega Data Enterprise Platforms: Appian Cloud Enterprise Platforms: Salesforce Quality Engineering Enterprise Platforms: ERP AI-Led Business Process Solutions Enterprise Platforms: MuleSoft Experience Global Capability Centers

Industries

See All
Banking & Financial Services
Insurance
Travel
Healthcare & Life Sciences
Public Sector
Hi-Tech
Telecom, Media, Automotive, and Energy
Retail, Consumer Packaged Goods (CPG), and Hospitality

Resources

Case Studies Conversation with Pathbreakers Blogs White Papers Tech PoV and Insights

Resources

Case Studies
Conversation with Pathbreakers
Blogs
White Papers
Tech PoV and Insights

Who We Are

About Us Newsroom Leadership Partners Locations Careers Awards & Recognitions ESG Learn more about Coforge
Coforge: Where AI engineering meets industry expertise.

Learn about our company, our vision and values, and the 45,000+ professionals enabling businesses to harness the power of AI.

Learn more about Coforge
Composable Enterprise

Main

AI

Industries

See All
Banking & Financial Services
Insurance
Travel
Healthcare & Life Sciences
Public Sector
Hi-Tech
Telecom, Media, Automotive, and Energy
Retail, Consumer Packaged Goods (CPG), and Hospitality

Capabilities

Engineering Enterprise Platforms: Pega Data Enterprise Platforms: Appian Cloud Enterprise Platforms: Salesforce Quality Engineering Enterprise Platforms: ERP AI-Led Business Process Solutions Enterprise Platforms: MuleSoft Experience Global Capability Centers

Who We Are

About Us Newsroom Leadership Partners Locations Careers Awards & Recognitions ESG Learn more about Coforge
Coforge: Where AI engineering meets industry expertise.

Learn about our company, our vision and values, and the 45,000+ professionals enabling businesses to harness the power of AI.

Learn more about Coforge
Composable Enterprise

Resources

Case Studies Conversation with Pathbreakers Blogs White Papers Tech PoV and Insights

Resources

Case Studies
Conversation with Pathbreakers
Blogs
White Papers
Tech PoV and Insights

Salesforce

 

Build Salesforce solutions leveraging Agentforce to automate decisions, scale operations, and deliver measurable outcomes. Coforge combines AI, data, integration and deep industry expertise to deliver hyper‑personalized experiences and turn insight into advantage.
Salesforce services
We design, build, and run Salesforce solutions that deliver fast time to value and evolve with your business, scaling and adapting to changing users, regulations and business models.
01 Plus
Consulting and Advisory

Define a clear Salesforce strategy through assessments, roadmap design, and operating model alignment to enable scalable, future-ready transformation.

 

02 Plus
Application Delivery

Design, build, and deploy scalable Salesforce solutions using accelerators and best practices to ensure faster implementation and strong user adoption.

03 Plus
Managed Services
Deliver reliable, cost-efficient Salesforce operations with 24/7 support, governance, and continuous enhancements for business-critical systems.
04 Plus
Salesforce Architecture Review as-a-Service
Assess and optimize Salesforce architecture to improve performance, scalability, security, and return on investment with actionable recommendations.
05 Plus
Salesforce DevOps and Release Engineering Services
Enable faster, reliable Salesforce releases through CI/CD pipelines, automation, and governance to improve quality and reduce deployment risk.
06 Plus
ENZO – Sustainability as-a-Service
Leverage Salesforce Net Zero Cloud to track emissions, enable ESG reporting, and drive data-led sustainability and decarbonization initiatives.
07 Plus
Technical Debt Optimization Services
Modernize legacy Salesforce environments by eliminating inefficiencies, improving performance, and enhancing scalability for future innovation.
08 Plus
Agentforce and Agentic AI Solutions
Design, build, and deploy autonomous AI agents on the Salesforce platform to transform sales, service, operations, and industry workflows.
image: mid: Artificial Intelligence

Applied AI solutions built to deliver business impact.

 

Our AI solutions automate high‑value workflows, reduce manual effort, and improve speed, accuracy, and experience across sales, service, operations, and industry processes.

01 Plus
Altitude AI – Intelligent Travel Assistant
Automates end-to-end traveler journeys with real-time, personalized, omnichannel support.
02 Plus
Rail Assist AI Agent – Customer Resolution Co-pilot
Understands case intent and drafts compliant responses for faster resolution.
03 Plus
EWS – Early Warning System for SME Lending
Predicts credit risk early using AI-driven insights across lending portfolios.
04 Plus
Bank Assist AI – Intelligent Loan Processing
Streamlines loan origination with conversational AI, automation, and Salesforce insights.
05 Plus
CLAIRE – Claims Lifecycle AI Resolution Engine
Automates claims processing with fraud detection and improved settlement efficiency.
06 Plus
Endorsement Management Solution (EMS)
Automates policy endorsements with compliant workflows and real-time impact analysis.
07 Plus
Patient Services Program (PSP)
Orchestrates patient engagement, access, and adherence across unified healthcare journeys.
08 Plus
WellNex AI – Mental Health Assessment and Scheduling
Simplifies onboarding and scheduling using conversational AI and privacy-first design.
09 Plus
FranchiSync – Franchise Operations Accelerator
Unifies scheduling, CRM, and workflows to streamline multi-location franchise operations.
10 Plus
HR Service Agent – HR Automation
Automates HR queries and workflows to improve employee experience and efficiency.
11 Plus
UnifiedX – Salesforce Data Cloud Accelerator
Unifies customer data across orgs to enable real-time insights and personalization.

Ideas engineered. Outcomes delivered. Trust earned.

 

We measure success in terms of the real-world results we deliver for our clients.

 

 

50%

improvement in first contact resolution

40%

faster case resolution

30+%

productivity improvement

65%

improvement in data quality and accuracy

IDFC First Bank


“Working with Coforge has been nothing short of transformative for our team, and the impact is profound. Within 5 months of engagement with Coforge, we noticed a significant reduction of 12% in incident volume. The tasks that once required manual intervention are now handled seamlessly by automated systems and DIY functionality.”

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Sakul Gupta

Head of Product Engineering and Support

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Analyst Recognitions

ISG_Logo
Leader in Implementation Services for Core Clouds and AI Agents for Midmarket - 2025
ISG_Logo
Leader in Implementation Services for Marketing & Commerce with AI Enablement - 2025
ISG_Logo
Leader in Managed Application Services for Midmarket - 2025
ISG_Logo
Leader in AI-powered Multi-cloud Implementation Services for Large Enterprises - 2025
ISG_Logo
Leader in Implementation Services for Core Clouds and AI Agents for Midmarket - 2025
ISG_Logo
Leader in Implementation Services for Marketing & Commerce with AI Enablement - 2025
ISG_Logo
Leader in Managed Application Services for Midmarket - 2025
ISG_Logo
Leader in AI-powered Multi-cloud Implementation Services for Large Enterprises - 2025