Skip to main content

Engage with the Emerging transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact

Who We Are

Disrupting old business operating models, emerging technologies are igniting new opportunities. They are even transforming how people live, work, and interact with one another.

This has dramatically shifted technology’s value proposition, beyond enablement of traditional businesses and operational support to driving business outcomes.

Building new technology capabilities is as important today as consolidating the solutions that exist. Revenue alignment, strategic growth, and precise analytics point to the need for a strategic transformation partner that intuitively understands client needs and meets them head-on.

Harnessing the intersect of emerging technologies and deep domain expertise in select verticals of Insurance, Banking and Financial Services, and Travel, we help clients turbocharge their IT initiatives and shape strategy around digital transformation for business growth. Through a next-gen application outsourcing framework, domain-specific solutions, and accelerators, we offer the speed-to-value lever that transforms organizations inside out and unlocks amplified business outcomes.

As an organization, over the decades, we have built a culture of integrity and people-centricity that has been the core of our success. We proactively promote sustainable community development, while seeking to make a positive impact on the environment.

What We Do

Engaging with the emerging technologies, we outcompete on the strength of our specialization unleashed by a sharp focus on select verticals. Through sustained investments in domain-specific competencies and platforms at the highest levels of process maturity, we are able to engage with the customer at a very deep level to be able to answer the unasked question. Our focus on verticalized solutions helps us realize the vision to be the first choice of customers.

Industry Recognitions

  • Leader in Zinnov Zones in Travel and Hospitality for Digital Services, 2019
  • Recognized as the only ‘Star Performer’ Among major contenders – 2018 Everest Group PEAK MatrixTM Insurance Application Services
  • Recognized as the only ‘Major Contender’ 2018 Everest Group PEAK MatrixTM for Duck Creek Services
  • Incessant Technologies cited as a Strong Performer for Digital Process Automation - Forrester WaveTM: Digital Process Automation Service Providers, Q3 2018
  • Positioned as a leader by NelsonHall in 2018 Wealth & Asset Management BPS NEAT
  • Coforge positioned as a ‘Leader’ in the Cloud Advisory Assessment and Migration Evaluation by NelsonHall - 2018


Transformation Leader in Insurance

Business in the current climate is a constant battle with complex processes, outdated legacy systems, inefficient working, ever-tightening legislation, a new breed of uber-demanding customers and an influx of agile, digital-born competitors. With deep domain knowledge and proven expertise in transformation through emerging technologies, we help streamline your systems for a better user and customer experience; improve your agility to react to, even anticipate, customer, and market demands; increase efficiencies, and ensure regulatory compliance.

Property and Casualty

We help P&C players modernize business models, streamline processes, and cut costs with intelligent automation solutions.

  • Duck Creek Technologies Certified delivery partner for upgrade and full suite
  • Digital Services Improving experiences with intelligent automation
  • Digital Process Transformation Pega based workflow and BPM
  • Enterprise Integration Experts in microservices, API integration

Case Study: Smooth DCT Implementation for a Top US P&C Carrier The client wanted Duck Creek implementation, support, and maintenance services at reduced cost and with real-time, third-party integration. We smoothly carried out new implementations, LOB/state rollouts, platform upgrades, system integrations, and support and maintenance of Duck Creek policy administration system (PAS), which resulted in on-time delivery of new business for both personal and commercial lines and renewal business for the client.

Case Study: Premium Prediction for Award-winning P&C Carrier Using a combination of the right platform and a deep understanding of the client’s historic data, we introduced predictive modeling and Data Lake solutions to predict premiums with 89% premium accuracy.

Life, Annuities, Retirement and Supplemental

Our Life and Annuities IT solutions across market-leading policy administration systems and other peripheral systems are engineered to digitally transform carriers while ensuring compliance.

  • Core Business Administration Most modern and legacy applications and platforms in use by this industry, globally
  • Conversion Factory Migrating to Modern Platforms
  • Platform Expertise Renowned for our legacy and modern platform expertise

Case Study: Consolidating Multiple PAS Systems for a Fortune 500 Insurance Provider We helped the client consolidate six (legacy/non legacy) systems into a single PAS application and converted over 5 million policies ahead of deadline, with conversion accuracy of 99.9% using automated conversion tools.

Reinsurance and Large Commercial

AdvantageGo is the innovative commercial insurance and reinsurance product family from Coforge. It enables insurers and re insurers around the world to fuse the traditional with digital, helping them to rapidly adapt, drive change, and succeed with agile software and micro-services.

Specialist in Banking and Financial Services

With over two decades of experience working with over 200 financial institutions and 1000 sector specialists, we can help organizations disrupt financial services market by holistically addressing the challenges of the connected customer, escalating legislation, disruptive technology, complex processes, and the rise of digital-born competitors.

Retail and Corporate Banking

Get real-time visibility of your customers and processes, perform more and faster transactions globally, comply effortlessly with new legislation, integrate and maximize value from both new and legacy technology systems, and respond instantly to changing customer or business needs. Better still, anticipate them!

  • Lending Achieve seamless integration across channels, decreased turnaround times, faster credit risk analyses
  • Payments and Cash Management With rising transaction volumes and increasing cost pressures, banks need to operate with insight, efficiency, and speed
  • Risk Management Gain greater visibility and improved insights to assess, measure, and mitigate risk.

Case Study: Enabled Holistic Wealth Management through Data Insights for a Major Tier 1 Bank.

Asset and Wealth Management

In an increasingly complex marketplace, we support over 200 financial institutions and 6000 financial advisors with managed platform and hyper-specialized services. We help the asset and wealth management sector deliver best-in-class digital experiences faster, at every stage of the customer lifecycle.

  • Intelligent Credit Onboarding
  • Zero Touch Experiences
  • Advanced Analytics
  • Improved Digital Experience
  • Intelligent Automation


Case Study:
Implemented Alexa Powered Chatbots and an Award-Winning Digital Portal for an Increase in Investable Assets for a Large Wealth Management Client.

Case Study: Implemented Robotic Process Automation and Achieved 40% Cost Reduction for a Major Wealth Management Client.

Offerings:

  • Digital Integration
  • UX
  • Digital Process Transformation
  • Blockchain
  • Cognitive Technologies
  • Visualization Technologies
  • Advanced Analytics
  • Data Management
  • Data Governance
  • Cloud Services
  • Intelligent Automation


Market Leader in Travel and Transportation

We bring nearly three decades of experience delivering cutting-edge innovation and outstanding value to over 100 clients worldwide. So whether it’s connected customers, streamlined operations, exceptional experiences, new revenue opportunities or competition-beating new ideas, we offer customized services and solutions that help you go the extra mile. And beyond.

Airlines

Provide hyper-personalized, exceptional, and seamless experiences at every touch point to help deliver beyond expectations and open new revenue streams.

  • Monalisa – Airline Revenue Accounting
  • Personalization & Ancillary Revenue (PACE)
  • Chain-m
  • Travelmate Digital Travel Concierge
  • DONE Framework
  • Disruption Management


Case Study:
Delivered Cost Saving of over USD I Million for a Leading Global Airline Using Robotic Process Automation.

Airports

Harness emerging digital technologies to transform business models, streamline organizational processes, and transition from a flight operations based business to a passenger-centric one.

  • ArcGIS
  • Airport Portal
  • Chain-m


Case Study:
Implemented Asia’s First Multi-Airport Integrated Airport Management System across 10 Airports.

Hospitality

Deliver a connected and personalized customer experience for today’s uber-demanding guests while optimizing operational costs.

  • Emotionally Empathetic Digital Experience
  • IT Transformation
  • API’sed Hotels
  • Intelligent Automation
  • Monetize Data


Case Study:
Enabled Cost Savings of USD 1.5 Million for a Leading US Luxury Hotel and Casino Chain through Robotic Process Automation.

Travel Distribution

Stay ahead by delivering contextualized, omnichannel engagement at every stage of the travel journey.

  • Chain-m
  • Travelmate Digital Travel Concierge
  • DONE Framework


Case Study:
Accelerated Mobile Enablement of a Technology provider’s Hotel Reservation System.

Travel Technology

In a world where things move fast, you need to move faster. Deliver IT and business agility with transformed development methodologies, architecture, infrastructure and culture.

  • DONE Framework
  • IT Transformation
  • Intelligent Automation


Case Study:
Benchmarking DevOps Maturity Across Portfolios for a Leading Technology Provider in the Air Transport Industry.

Surface Transport

Drive growth through IT transformation and digitization, innovative new business models, and seamless customer experiences.

  • Chain-m
  • Travel mate Digital Travel Concierge
  • DONE Framework


Case Study:
Cloud Migration of 50+ Applications in Record Time Using Agile Practices for for a High Speed European Railway Service.

Transforming At The Intersect

Our Offerings

With a sharper vertical-specific narration and a stronger emphasis on capabilities in digital, data, cloud, and intelligent automation, we help you drive agility in business operations and deliver effective and emotionally empathetic experiences for your end customers.

Our specialist services and state-of-art solutions help you deliver next-generation personalized experiences and drive business growth.

Infrastructure Management Services

To drive efficiency and high-end quality through modernized IT operations our Infrastructure Management Services is rooted in convergence of business and IT through a domain driven approach, providing superior experiences and uncovering technical debt.

  • Data Center Services
  • DevOps and Automation
  • Digital Workplace Services
  • IT Operations Management
  • Service Management


Application Services

Delivering business aligned and outcome based IT services, we seek to transform organizations by leveraging DevOps, Open Source, Microservices architecture, Automation, AI, Blockchain, and Agile models

  • Application Management
  • Testing Services
  • Business Agility and Simplification
  • Salesforce


Cloud Services

With a right Cloud enablement partner ecosystem, experience of 100+customers, and proven templates for design, implementation, and management, our services enable you to connect through all the layers deriving maximum benefit of the Cloud.

  • Cloud Advisory Services
  • Cloud Migration Services
  • Cloud Operation Services
  • Cloud Management Services
  • Cloud Security Services
  • Cloud Testing
  • CloudPixy


Digital Services

Sharply focused on select verticals, we leverage our industry and digital expertise to deliver effective and emotionally empathetic experiences to our clients’ customers.

  • Digital Experience
  • Digital Integration


Data and Analytics

Using cross-industry expertise and best-fit tools, our services integrated approach to data management capabilities spanning master data management to data quality and data governance helps us create an enterprise view of data for informed decisioning.

  • Machine Learning
  • Manage Data
  • Modernize Data
  • Monetize Data


Digital Process Automation

Powered by our two specialist subsidiaries–Incessant & RuleTek, we bring unique expertise in assisting global organizations to achieve their digital process automation goals and revolutionize their customer’s experience.

Intelligent Automation

Expertly delivering automation at scale with Tron, our AI-led Intelligent Automation Platform services include development automation, business process management, and IT Ops automation.

  • Business Process Automation
  • IT Ops Automation
  • Robotic Process Automation (RPA)
  • Development Automation
  • Cognitive Services


Business Process Services

As a full-spectrum integrated services provider, our integrated service framework helps us re-engineer processes, resulting in cost rationalization, productivity enhancement, and service quality improvement for our clients in focus verticals.

  • Finance and Accounting Transformation
  • Contract Loading Services


Cyber Security

Our integrated security solution that achieves a cohesive security environment providing real-time preventive and detective response capabilities.

  • Security Controls and Technology Management
  • Threat and Vulnerability Management
  • Security Crisis and Incident Response


Transform_world_Business_Impac

Let’s engage