An innovative platform that offers end to end property tax tracking and reporting by combining the latest in
technology, decades of industry experience and personalized customer contact services to help lenders
get maximum visibility and control in their portfolios.
99.999% accuracy in tax payment processing
Avoid penalties on loan portfolios with accurate tax data.
99.01% adherence to SLA for timely response
Eliminate risk of property loss with rigorous tax tracking & reporting with revalidation.
Personalized
customer services
Resolve questions quickly with multi-channel access to tax experts & ticket tracking system.
RETS has the ability to integrate with almost any servicing platform both for residential and commercial loan servicing. We currently integrate with 7 loan servicing systems via a file share or API with no additional cost to the customer.
RETS has delivered sustained ROI to several top U.S. lenders, including 2 of the top 5
U.S. commercial/multifamily mortgage servicers.
RETS includes critical services in property tax servicing:
Search and set up
- Property legal description search
- Double blind search on loan valued >$20M
- Final collateral report
Escrow tax reporting
- Bill request sent to taxing authorities 90-120 days prior to the Economic Loss Date (ELD)
- Tax reporting done ~21-30 days prior to the ELD
- Customized reporting
Non escrow tax reporting
- Tax reporting completed within 30-45 days after the tax due date
- Tax payment validation completed within
90 days - Delinquent taxes reported revalidated at the next tax installment until the delinquency is cured
Tax payment process
- Tax payment processing service for any escrow loan under tax service
- Research & resolution of any misapplied or delinquent tax
- Refunds researched and returned
RETS web
- Web based portal for reviewing information
- Reviewing and printing any tax receipt,
tax bill, legal description and payment package for any loan or property - Submitting new loans for tax service
Additional Services
- Delinquent date downreporting
- Delinquent letter service
- Delinquent tax tracking service
- Dual tax service by loan
Business impact delivered
Achieving 99.999% accuracy in commercial tax payment processing using RETS
- 99.999% accuracy in tax payment processing: Claims of only $3,875 on total paid out of $403M
- Proactive avoidance of penalties: 99.1% of parcels reported 10 days before economic loss date
- Lower pricing: 20% lower than competition
Eliminating tax penalties by enhanced tax reporting using RETS
- Helped eliminate late tax penalties - 3% penalties avoided for the whole portfolio
- Enhanced reporting to flag records that needed additional review to avoid penalties
Brochure
Thank you for all the support. We love working with Coforge BPS and the value we receive is incredible.
Default Servicing Manager of a Leading Commercial Servicer
It’s great to work with the RETS team. They are very hard working and diligent.
Vice President – Tax Division, Mortgage Servicing of a Top 5 Commercial Mortgage Servicers
Coforge BPS has driven immense value to our business. It’s great working with them.
Assistant Vice President - Servicing of a Leading Third-party Commercial Loan Servicer
In addition to RETS our other solutions include:
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Mortgage Origination Support
Business Process Management
Improve processes and governance while lowering cost with our Mortgage Services.
Mortgage Servicing Support
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Delight customers and achieve quicker turn time with our Mortgage Servicing Support Services.
Default Management Solutions
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Be future-ready and adapt to market volatility with our suite of Default Management Solutions.
Collections Support Services
Business Process Management
Scale up to meet market demands and enhance customer experience with our Collections Support Services.
Customer Contact Center
Cross-Industry Solution
Enhance customer experience & save costs with our Omnichannel Contact Center.
Data & Analytics
Cross-Industry Solution
Enhance data quality & make better business decisions with our Data & Analytics Solutions.
Information Security & Risk Management
Cross-Industry Solution
Prevent threats from information leakages and stay compliant with regulatory needs.
Finance & Accounting Services
Cross-Industry Solution
Optimize costs and enhance efficiency with our Finance & Accounting Services.
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