Insurance

QC and Compliance Testing Platform: Copasys
Digital Platform
Achieve an efficient and effective testing environment with Copasys, our automated platform for QC and Regulatory Com...Compliance Audit and QC in Payment Processing with our automated compliance & QC platform Copasys

Property & Casualty Insurance Services
Business Process Management
Increase customer satisfaction and achieve greater compliance with our Property & Casualty Insurance Services...50% faster issuance of policies with expedited customer onboarding

Lender Placed Insurance Services
Business Process Management
Reduce cost and drive operational speed with our Lender Placed Insurance Services.29% improvement in First Call Resolution to minimize false placement of Lender Placed Insurance

Insurance technology solutions for Life & P&C
Insurance
Next-gen solutions delivered using known core policy, underwriting, and claims platforms that are co-engineered with ...Delivering Fast and Accurate Reports for a leading insurance firm, it offers insurance and reinsurance products
Our professionals annually support:
- Processing of over
12M documents - Data verification/ QC
of 9M documents - Over 2.3M
contact center calls
Business impact delivered

Improved accuracy and efficiency of quality audits of disbursements for property insurance
- Increase efficiency by eliminating manual steps in workflow management
- Improve accuracy in audits
- Manage data & report audit results efficiently through a centralized platform
Testing 100% of hazard insurance changes 20X faster with 100% accuracy with Copasys
- 45 minutes to 3 minutes for non-participating flood test (20X faster)
- 30 minutes to 3 minutes for flood zone change (20X faster)

Cross-Industry

Customer Contact Center
Cross-Industry Solution
Enhance customer experience & save costs with our Omnichannel Contact Center.12% improvement in first call resolution to minimize false placement of lender placed insurance.

Data & Analytics
Cross-Industry Solution
Enhance data quality & make better business decisions with our Data & Analytics Solutions. 30% improvement in data quality in several lines of business for a top 20 U.S. Bank.

Information Security & Risk Management
Cross-Industry Solution
Prevent threats from information leakages and stay compliant with regulatory needs.Over 80% reduction in turn time in application access setup and control management.

Finance & Accounting Services
Cross-Industry Solution
Optimize costs and enhance efficiency with our Finance & Accounting Services.80% reduction in response time for Account Payable queries
Our professionals annually support:
- Over 5M inbound
and outbound calls - 3.6M email
customer requests - Master data de-duplication
of 1.2M customer records
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