Coforge

Who We Are

About Us Newsroom Leadership Partners Locations Careers Awards & Recognitions ESG Learn more about Coforge
Coforge: Where AI engineering meets industry expertise.

Learn about our company, our vision and values, and the 45,000+ professionals enabling businesses to harness the power of AI.

Learn more about Coforge
Composable Enterprise

CASE STUDY

Scaling Global Digital Platforms with Kubernetes-as-a-Service

Industry

Travel & Digital Platforms

Our Contributions

Kubernetes-as-a-Service, Platform Engineering, DevSecOps, FinOps Optimization

Location

Global

Technologies

Kubernetes, AWS, DevSecOps Pipelines, Machine Learning

Hero_AdobeStock_141396120

Coforge partnered with a leading global online travel services provider to modernize and scale its cloud-native platform supporting customer-facing applications across multiple geographies. The organization operated a highly complex, always-on ecosystem with large-scale containerized workloads and continuous delivery pipelines, where availability and performance were business-critical.

As platform complexity and cloud adoption increased, the client required a scalable and standardized approach to manage Kubernetes environments, optimize cloud consumption, and accelerate delivery pipelines without impacting customer experience.

Transformation timeline

Phase 1

Platform assessment and Kubernetes strategy design 

Phase 2

Reference Cloud Platform (RCP) build and standardization

Phase 3

DevSecOps pipeline automation and platform engineering enablement 

Phase 4

FinOps optimization and continuous modernization

Drag

Mid_AdobeStock_452946280

The Challenge

The client faced challenges in managing Kubernetes environments consistently at a global scale, leading to operational complexity and inefficiencies. Increasing cloud adoption resulted in rising AWS costs, requiring better visibility and optimization strategies.

Additionally, fragmented delivery pipelines slowed down release cycles and impacted speed-to-market. Ensuring high availability and performance across a distributed, always-on ecosystem while modernizing infrastructure posed a significant challenge.

The organization required a unified, scalable platform to streamline operations, optimize cloud usage, and enable continuous innovation without disrupting customer experience.

Our Approach

 

Coforge designed a real‑time conversational AI solution that combines streaming analytics, speech processing, and NLP, enabling agents to receive actionable insights during live customer interactions.

Kubernetes-as-a-Service (KaaS) Platform
Designed and operated a fully managed Kubernetes platform through a Reference Cloud Platform (RCP), enabling standardized, enterprise-grade operations at global scale.

Centralized Platform Engineering
Implemented modular platform engineering to improve scalability, resilience, and consistency across containerized workloads.

DevSecOps Automation at Scale
Built and deployed 700+ automated DevSecOps pipelines, accelerating release cycles and improving delivery efficiency.

FinOps Optimization Framework
Embedded advanced FinOps practices to optimize AWS consumption, reduce costs, and improve resource utilization.

AI-Led Modernization Initiatives
Enabled continuous innovation through targeted modernization using machine learning and customer care automation solutions.

Partner / Technology Ecosystem

  • Kubernetes Platform
  • AWS Cloud
  • DevSecOps & Automation Pipelines
  • FinOps & Cloud Optimization Tools

Mid_AdobeStock_528279321

Impact to Date

200+ Websites

Supported on Unified Platform

70+ Countries

Enabled Globally

$10M+

AWS Cost Savings

700+ Pipelines

Automated

Business Impact

 

  • Improved platform scalability and resilience across global operations
  • Accelerated time-to-market through standardized DevSecOps pipelines
  • Optimized cloud costs with advanced FinOps practices
  • Enhanced operational consistency with centralized Kubernetes management
  • Delivered seamless customer experience through high-availability infrastructure