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Capabilities

Engineering Enterprise Platforms: Pega Data Enterprise Platforms: Appian Cloud Enterprise Platforms: Salesforce Quality Engineering Enterprise Platforms: ERP AI-Led Business Process Solutions Enterprise Platforms: MuleSoft Experience Global Capability Centers

Industries

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Banking & Financial Services
Insurance
Travel
Healthcare & Life Sciences
Public Sector
Hi-Tech
Telecom, Media, Automotive, and Energy
Retail, Consumer Packaged Goods (CPG), and Hospitality

Resources

Case Studies Conversation with Pathbreakers Blogs White Papers Tech PoV and Insights

Resources

Case Studies
Conversation with Pathbreakers
Blogs
White Papers
Tech PoV and Insights

Who We Are

About Us Newsroom Leadership Partners Locations Careers Awards & Recognitions ESG Learn more about Coforge
Coforge: Where AI engineering meets industry expertise.

Learn about our company, our vision and values, and the 45,000+ professionals enabling businesses to harness the power of AI.

Learn more about Coforge
Composable Enterprise

Main

AI

Industries

See All
Banking & Financial Services
Insurance
Travel
Healthcare & Life Sciences
Public Sector
Hi-Tech
Telecom, Media, Automotive, and Energy
Retail, Consumer Packaged Goods (CPG), and Hospitality

Capabilities

Engineering Enterprise Platforms: Pega Data Enterprise Platforms: Appian Cloud Enterprise Platforms: Salesforce Quality Engineering Enterprise Platforms: ERP AI-Led Business Process Solutions Enterprise Platforms: MuleSoft Experience Global Capability Centers

Who We Are

About Us Newsroom Leadership Partners Locations Careers Awards & Recognitions ESG Learn more about Coforge
Coforge: Where AI engineering meets industry expertise.

Learn about our company, our vision and values, and the 45,000+ professionals enabling businesses to harness the power of AI.

Learn more about Coforge
Composable Enterprise

Resources

Case Studies Conversation with Pathbreakers Blogs White Papers Tech PoV and Insights

Resources

Case Studies
Conversation with Pathbreakers
Blogs
White Papers
Tech PoV and Insights

CASE STUDY

Modernizing Grant Management with a Smart, Scalable Digital Platform

Industry

Public Sector (Education)

Our Contributions

Legacy Modernization, Low-Code Platform Engineering, Process Automation

Location

Global

Technologies

Appian

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Coforge partnered with a leading public education institution in the Commonwealth to transform its legacy grant management system into a modern, scalable, and user-friendly platform. Supporting tens of thousands of users, the existing system was constrained by rigid workflows, high manual effort, and limited scalability.

The objective was to streamline the entire grant lifecycle, enhance user experience for applicants and administrators, and enable real-time, data-driven decision-making through a flexible and future-ready platform.

Transformation Timeline

Phase 1
Current system assessment and requirements definition
Phase 2
Solution design and platform architecture
Phase 3
Grant lifecycle digitization and platform rollout
Phase 4
Adoption, scaling, and continuous optimization

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The Challenge

The institution’s legacy grant management system was unable to support increasing demand and evolving operational needs.

Key challenges included:

  • Rigid manual workflows leading to inefficiencies and delays
  • Limited scalability to handle growing application volumes
  • Lack of real-time visibility and reporting for effective decision-making
  • Complex, non-intuitive user experience for applicants and administrators
  • High administrative overhead due to manual processing and coordination

 

Our Approach

End-to-End Grant Lifecycle Digitization
Implemented a comprehensive grant management framework on Appian, covering the full lifecycle from application and award management to alumni engagement.

Configurable and Intuitive Platform
Enabled administrators to configure forms, workflows, and portals without extensive technical expertise, improving agility and usability.

Seamless Integration Across Systems
Ensured smooth data exchange through integrations with existing systems, enabling a connected and unified operational environment.

Scalable and Future-Ready Architecture
Designed a flexible platform capable of handling high application volumes while supporting future enhancements and use cases.

Partner / Technology Ecosystem

  • Appian Low-Code Platform
  • Integration and workflow systems

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Impact to Date

40,000+

Applications processed annually

90% Improvement

In decision-making capabilities

Significant reduction

In manual processing effort

Improved Scalability

And platform performance

Business Impact

 

  • Streamlined grant management processes across the lifecycle
  • Enhanced user experience for applicants and administrators
  • Reduced administrative overhead through automation
  • Improved transparency and data-driven decision-making
  • Enabled scalable and efficient operations to support future growth

 

By transforming a rigid, manual grant management system into a scalable, low-code digital platform, Coforge enabled the institution to simplify operations, improve efficiency, and deliver a more intuitive user experience. The result is a future-ready system that supports growing demand, enhances decision-making, and drives continuous innovation across grant management processes.