Case Study

Modernizing Air Cargo Platforms with Agile-Driven Product Engineering

Industry

Travel/Airlines

Location

Global (with implementations across Japan, Europe, and the Middle East)

Our Contributions

Platform Modernization, Microservices Architecture, UI/UX Transformation, Agile Product Engineering, Test Automation, Reporting Modernization, DevSecOps Enablement

Technologies

Coforge Co-Pilot, GitLab CI/CD, SonarQube (AI-assisted code quality), WebDriver IO

A global IT leader in air cargo embarked on a large-scale modernization program to transform its legacy cargo application suite into a scalable, microservices-based platform. Coforge led the transformation across architecture redesign, UI/UX enhancement, product upgrades, reporting modernization, and ongoing product support. The program covered critical cargo, airline, customer, and revenue-accounting modules, enabling faster releases, stronger user experience, and improved platform agility. It also introduced modern testing, reporting, and engineering practices to support long-term product evolution and broader market adoption.

Transformation Timeline

May 2023

The program launched with a two-year roadmap to modernize the cargo application suite.

Platform Redesign

Legacy architecture was re-engineered into a scalable microservices-based platform.

Module Modernization

Core airline, cargo, revenue accounting, portal, and reporting modules were transformed.

Customer Implementations

New capabilities were rolled out across customer programs including Japan Airlines, Swissport, and Saudi Cargo.

Ongoing Scale-Up

Parallel Agile teams and L2/L3 support accelerated product evolution and maintenance.

Drag

The Challenge

As part of a broader digital transformation initiative, the client needed to modernize its legacy cargo application suite into a more scalable and agile platform. The existing environment constrained product agility, slowed enhancement cycles, and limited the ability to deliver a modern user experience across critical cargo and airline workflows.

The modernization had to span a complex landscape covering airline sales and booking, cargo handling, warehouse operations, customer portals, revenue accounting, and reporting. At the same time, the client needed to reduce maintenance effort, improve release speed, and expand market reach without disrupting ongoing product delivery.

Without a unified modernization program, the platform risked continuing technical drag, slower time-to-market, and inconsistent user experience across products and customer deployments.

Our Approach

Architecture Modernization

Coforge redesigned the legacy application landscape into a new-age microservices architecture using Angular on the front end, Java Spring Boot on the back end, and MongoDB for data management. This created a more scalable foundation for modular product evolution and faster release cycles.

End-to-End Module Transformation

The program modernized key business modules across airline sales, booking, customer management, cargo acceptance, import, export, warehouse, manifest, revenue accounting, and customer self-service. It also covered task management and mobile station capabilities to improve operational continuity across workflows.

Reporting and Engineering Acceleration

Coforge migrated 300+ Crystal Reports to Jasper Reports and built a dynamic custom reporting framework for end users. Modern engineering and testing tooling including WebDriver IO, JMeter, SonarQube, GitLab, and Coforge Co-Pilot supported better quality, documentation, and test-case generation.

Agile Delivery at Scale

The transformation was executed through Agile Autonomous Teams using the SAFe® framework, with multiple teams working in parallel. Alongside implementation, Coforge provided L2 and L3 support for global product maintenance and enhancement, ensuring the platform could continue to evolve after rollout.

Partner / Technology Ecosystem

Powered by a modern engineering stack spanning Angular, Spring Boot, MongoDB, Jasper Reports, GitLab, WebDriver IO, JMeter, and SonarQube.

Impact to Date

300+

Reports modernized

40%

Test automation coverage

2-Year

Transformation roadmap

Named customer implementations