The Challenge
A global automotive OEM in managing software updates across their connected and electric vehicle fleets. Recall expenses surged, while 40+% of their fleet never received updates. The cause was an inadequate deployment process that took 90+ days to initiate rollouts and three more to cover half the fleet. This glacial pace left hundreds of thousands of vehicles vulnerable.
Managing application, software, and firmware updates across embedded systems required expertise they lacked. Without in-house skills developing over-the-air (OTA) infrastructure, they struggled to triage issues, prioritize rollouts, and manage updates at scale while ensuring visibility and tracking performance.
