Global Manufacturing Leader Cuts Stakeholder Engagement Time by 50% with AI-Powered Video Intelligence Platform

A leading global manufacturing enterprise operating across more than 100 sites in over 25 countries faced a growing challenge - systematically gathering and consolidating stakeholder inputs for an ambitious multi-industry Experience Center. With a pressing need for a scalable process to capture and consolidate feedback from diverse virtual consultations, they turned to Coforge.

Business Impact

Since deploying the platform, the organization has eliminated the need to manually traverse large volumes of recordings to extract discussion points. Key outcomes include:

• All suggestions, feedback, and actions across every aspect of the Experience Center are now automatically extracted and presented through a custom Angular-based interface, improving alignment between stakeholder inputs and project outcomes.

• The solution's ability to handle any type of video content makes it operationally scalable as consultation volumes grow.

• Configurable extraction ensures outputs remain tailored to each industry context. Teams can now focus on analysis and informed decision-making rather than manual transcription and collation.

By combining deep domain knowledge with AI-led engineering, Coforge delivered a production-grade platform that turned a fragmented, manual process into a scalable intelligence system, purpose-built for the complexity of a global manufacturing enterprise.