The Challenge
For an identity verification platform built on trust and security, expanding into healthcare introduced a new layer of regulatory complexity. Health records required adherence to FHIR protocols and healthcare privacy regulations, adapting to labs operating on non-standard data exchange formats, all within an aggressive delivery timeline driven by pandemic urgency.
The organization needed to deliver a production-ready healthcare product in a fraction of the time required for typical product releases, without compromising security, compliance, or data integrity. Simultaneously, it needed to ensure its core travel platform continued to evolve, as the travel sector represented a critical long-term focus.
Speed to market was not optional. Sports leagues, businesses, and organizations were actively seeking solutions to resume operations safely. Missing this window would have meant ceding the healthcare opportunity entirely at a moment of significant market need.
