Reduced Operational Expenses through RPA

The Client


The top regional title insurance underwriter in US.


Challenge

  • High Incoming order volumes for typing/data entry
  •  Unable to meet required TAT of 4 days with the existing team


Solution

 

  • Feasibility test conducted to determine the fields which could be extracted using the RPA tool
  • 100% fields mapped and extracted required data fields using automation


Execution

 

  • Extracted data fields saved to client application
  • Random audit performed on extracted fields to ensure accuracy


Value Delivered


Exceeded Turn time requirements

100% volume delivered within deadlines


Reduced operational expense:

  • Automated the work handled by 9 FTE
  • 99% accuracy maintained