Performance Management Consulting for a Leading Financial Services Organization

Problem Statement

The customer had stated below objectives for application performance management of their banking/payments platforms across different channels:

  • Improved production stability
  • Updated NFR for every release
  • Ability to find root cause for performance issues

Solution Proposed

We combine our Banking & Financial Services (BFS) industry knowledge with our performance testing expertise to deliver a focused solution. We analysed the application performance management “Must Dos” covering, the five areas given below:

  • Performance Testing Framework
  • NFR Quality
  • Capacity Management
  • Toolsets
  • Monitoring, Alerting and Dashboards

We presented the generated baseline data and identified the gap to reach a common goal. The below performance
management maturity model was leveraged, to prioritize improvements.



We used our ‘3-Step Performance Management Consulting Implementation Methodology’ to arrive at the prioritized improvements and got consent on the same with the customer.


The below table lists the coverage of the deliverables.



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