The customer had stated below objectives for application performance management of their banking/payments platforms across different channels:
- Improved production stability
- Updated NFR for every release
- Ability to find root cause for performance issues
We combine our Banking & Financial Services (BFS) industry knowledge with our performance testing expertise to deliver a focused solution. We analysed the application performance management “Must Dos” covering, the five areas given below:
- Performance Testing Framework
- NFR Quality
- Capacity Management
- Monitoring, Alerting and Dashboards
We presented the generated baseline data and identified the gap to reach a common goal. The below performance
management maturity model was leveraged, to prioritize improvements.
We used our ‘3-Step Performance Management Consulting Implementation Methodology’ to arrive at the prioritized improvements and got consent on the same with the customer.
The below table lists the coverage of the deliverables.