Microsoft Azure Cloud Operations

About the Client

World’s leading Air Transport technology solution provider

Business Challenges

Lack of Cloud Operations expertise

High IT Operations Cost

Coforge Solution

To help client with a next-gen cloud operations support, Coforge Implemented 24x7 Cloud Operations support leveraging its talent pool of Microsoft Azure certified resources and Cloud Delivery centre. Coforge setup the Operations processes and tools to provide azure cloud operations support including Monitoring, Backups & Recovery, IaaS & PaaS Support, Cloud security & governance, ITSM Processes and service dashboards.

Delivering Value / Benefits to Client

  • Enabled Customer to focus on its core business and spend less on managing the Azure Cloud platform
  • Cloud SLA’s aligned with Business requirements
  • Reduced MTTR and improved Service Availability
  • Coforge’s Cloud Governance provided better Cost control, reduced risks and visibility to operational performance.
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