Problem statement
The customer invited Coforge for advice on how to proceed towards building a solid and future-ready data management platform & organization with lower TCO, well-defined processes & a skilled team in line with compliance and regulations.
Solution overview
- Complete end to end data landscape assessment, data migration, and BI support
- Migrated data consisted of data related to new business, renewal submissions, policies, policy endorsements, cancellations, and all financial transactions.
- The integrated governance model for business agility and increased efficiency
Outcomes
- Optimal Target Operating Model & offshoring for optimized services and increased stability
- Right skill and processed management plan for effective control and reduced time to market
- Reduction in submission processing timelines
- Prioritized work queues helped underwriters focus on high-value customers
- Simplified UX, improved underwriter productivity
- Improved business agility with delegated business rules
