Cloud Operations for Leading Airline in Asia

About the Client

The client-based out of Hong Kong operates to around 180+ destinations in around 50+ countries. The client provides ground-handling services to airline customers. These include loading and unloading of aircraft, baggage handling, cargo and mail delivery, ramp coordination, aircraft-load control, aerobridge and passenger steps operation, unit load device storage, and crew transportation

Business Challenges

  • Little or no knowledge on managing AWS platform
  • Cost Control existing solutions & Upkeep proving to be an expensive affair
  • Reduction in development & deployment time through collaborative based approach
  • Compliance and improve overall security posture

Coforge Solution

  • 24x7 shared service support model based out of India
  • Setup security and regulatory compliances
  • Continuous cost optimization
    • Chargebacks
    • BU cost control
    • Visibility of cost and expenses
  • Observability, efficient provisioning, and stakeholder level dashboarding
  • Continuous governance, well-architected framework recommendations for cloud growth, and adaption

Delivering Value / Benefits to Client

  • Knowledge base available for new application
  • Improved overall performance of AWS platform
  • Cost reduction and continuous optimization
  • Minimized downtime and highly available business application
  • CPSL is able to focus on its core business and spend less of managing the AWS platform
  • Enabling quick and seamless business decisions by making the right information visible and available to the right stakeholders
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