InvestorsCareersContact Us
Coforge Logo

FlightFlex.AI

 

AI‑Led Recovery Decisioning
Close

At the core is an agentic AI decisionscoring engine that evaluates and ranks recovery scenarios across aircraft, crew, and network constraints. It quantifies cost, passenger impact, and operational feasibility to drive faster, objective decisions.

Automated Rebooking and Service Recovery
Plus

Self‑service and agenticAIassisted rebooking for air and nonair services, including ancillaries and accommodation aligned with passenger preferences and regulatory obligations.

Proactive Passenger Communication
Plus

Digital disruption applications provide real‑time visibility into recovery options, status updates, and next steps – reducing uncertainty, anxiety, and airport congestion.

Virtual Queue Management
Plus

Cloud‑based virtual queues enable airport and back‑office teams to manage disrupted passengers efficiently, with live tracking via SMS or email and centralized dashboards.

Operational Visibility and Governance
Plus

Real‑time dashboards deliver insights into handling volumes, recovery progress, backlog status, and average handling times, supporting stronger governance and resource control.