AI-Enabled Submission Center

Challenge

 

In P&C and Specialty insurance, underwriting submissions arrive through multiple brokers, formats, and channels, creating delays, manual rework, and inconsistent risk assessment. Intake is fragmented across emails, ACORD forms, spreadsheets, Market Reform Contracts, Slips, Statements of Value, and Bordereaux. Speed to quote is a competitive differentiator in high-velocity commercial lines and directly impacts underwriting capacity, broker experience, and profitable growth.

 

 

 

Solution

 

SubmissionIQ is a purpose-built solution for P&C and Specialty underwriting that acts as a digital front door, centralizing all submissions with domain-trained AI agents. It ingests all formats, scores completeness, and routes each risk intelligently, eliminating re-keying at source.  

 

 

The solution is powered by the following AI agents:

• Submission Intelligence Agent: interprets broker intent, identifies line of business, coverage type, and risk.  
• Data Extraction and Validation Agent: extracts risk and exposure data and validates completeness.  
• RFI Orchestration Agent: auto-identifies gaps and triggers context-aware RFIs to brokers.  
• Risk Prioritization and Routing Agents: score, prioritize, and route submissions to the right underwriter. 

 

 

The underlying base agents include:

• Quasar Document AI for extracting and classifying data from ACORD forms, PDFs, emails, and unstructured documents
• AI Business Analyst Agent for analyzing submission context, gaps, and requirements
• Data Conversion Processor for normalizing multi-format intake data into structured, system-ready formats
• Quasar Predict AI for scoring risk exposure and prioritizing submissions.

 

 

How It Works

Submissions are received via email, portal, or API. A classification engine categorizes them by type, line of business, and priority. The extraction engine captures key data points from forms and documents. An enrichment layer appends third-party data, validates, and cross-references. The process concludes with an automated or assisted underwriting decision and routing.

Why This Matters

 

Faster underwriting decisions, consistent risk intake, scalable growth, and better broker experience.