Coforge

Who We Are

About Us Newsroom Leadership Partners Locations Careers Awards & Recognitions ESG Learn more about Coforge
Coforge: Where AI engineering meets industry expertise.

Learn about our company, our vision and values, and the 45,000+ professionals enabling businesses to harness the power of AI.

Learn more about Coforge
Composable Enterprise

Life Sciences

Pharma, medical device and biotech companies face increasing pressure to demonstrate value and justify pricing as they bring new therapies to market. You have to ensure reliable drug development and manufacturing systems, validate safety and effectiveness, and secure compliance for advanced therapies and research.

 

To compete, you need to redefine how your company works, operate with greater speed and agility, generate robust evidence earlier, prove value in shorter timelines, and rethink how you engage with patients and providers.

 

Coforge helps life sciences firms do more than transform technology. We enable the culture shift required to dramatically shorten discovery and development timelines.

 

We deploy AI solutions that improve target identification, optimize biologic design, and enhance predictions around safety and efficacy. We streamline real-time data collection, improve clinical data quality and enable more accurate predictions.

 

The result? Faster approvals, reduced end-to-end development and post-market timelines, and lower overall costs. Our services include:

 

 

R&D and Trials Modernization

 

The modern pharmaceutical research and development (R&D) landscape faces challenges that impact how new therapies are delivered to patients. To accelerate the development and delivery of life-saving treatments, you need to adopt innovative solutions, new technologies, and a collaborative approach. We work with pharma, biotech and clinical research organizations (CROs) to:

 

  • Implement innovative solutions for digital and adaptive trial protocol design, including decentralized or virtual trial management.

  • Build robust data management systems, advanced analytics and interoperable platforms to extract meaningful insights for improved decision-making.

  • Leverage cognitive and Gen AI to streamline and expedite R&D and trial operations, including synthetic control arms (SCAs) for trials, patient recruitment, patient engagement, and customized treatment regimens.

  • Build a regulatory technology landscape to cover regulatory submissions, intelligence, documentation, artwork management, approvals and other workflows.

 

We ensure that your technology works towards your ultimate goal, delivering new, life-saving treatments to patients as efficiently and cost effectively as possible.

 

 

Digital Experience, CRM and ECM

 

For pharma and life sciences companies, digital experience is a differentiator. To provide a holistic experience for patients and healthcare professionals, you need personalized, customer-centric, emotional touchpoints across every channel.

 

For your internal teams, digital tools, AI, and data-driven insights can improve productivity, efficiency and consistency, while empowering employees to provide the highest levels of customer experience.

 

Our digital experience services for pharma and life sciences organizations include:

Patient and Provider Engagement
  • Build personalized solutions that help patients proactively manage their care through apps, websites, chatbots, and adherence tools.

  • Customized provider engagement solutions like knowledge portals, self service representative, virtual contact centers, patient 360 and others.

CRM, Digital Marketing and Commercial Analytics
  • Drive omnichannel marketing initiatives to educate and promote products and services through personalized messaging, content generation, and preferred channels.

  • Enable commercial analytics to understand prescription behaviors, sales strategies, territory alignment, and field force effectiveness.
Enterprise Content Management 
  • Enhance customer experience and business processes by effectively developing, managing and organizing websites, marketing collateral, regulatory submissions, clinical trial master files and research data.
Coforge has strategic partnerships with leading vendors like Salesforce, Veeva, Adobe, NewGen, Documentum, Laserfiche and Cara to enable you to craft personalized digital interactions.

Pharma Business Process Optimization

 

Life sciences business processes are complex, cross functional, and always under the lens of regulatory and compliance requirements. You need the speed and agility to bring new therapies to market quickly, ensure quality and compliance, and reduce costs and human errors.

 

At Coforge, we work closely with pharma, CRO, and CDMO companies to accelerate speed to market by optimizing, globalizing, and seamlessly scaling your business operations. We provide:

Advisory Services
Build business process optimization roadmaps through maturity assessment services, process mining, tech analysis and value-complexity frameworks.
Automation Services
Digitize and automate business processes using low-code and RPA tools, with expertise in clinical, quality, regulatory, sales, marketing, safety, manufacturing, procurement, and legal.
AI and Automation Solutions
Fast-track process optimization with AI platform and low-code/no-code accelerators for contract management, eConsent, trial protocols, HCP lifecycle management, patient engagement and others.
BPO/BPaaS
Implement efficient, cost-effective sales operations, PV case management, customer center services, HR operations, clinical trials and research data analysis, and artwork management.

CSV Reinvented

 

In life sciences, errors in critical areas such as computer system validation (CSV) and computer software assurance (CSA) can have serious regulatory and financial consequences.

 

Coforge helps deliver continuous compliance at scale, protect patients, and drive growth by eliminating error-prone manual processes with automation.

 

Our services include:

Validation-as-a-Service (VaaS)
  • IQ/OQ/PQ authoring and execution

  • Cloud validation

  • Agile validation: CI/CD/CT integration with automated regression

Compliance Factory
  • SOPs, change control and CAPA

  • Deviation handling and closure

  • Mock inspections and vendor qualifications

  • SDLC documentation and AMS compliance

Advisory and Strategy
  • CSV-CSA transition frameworks and roadmap design

  • Global validation process harmonization

  • Consulting for regulatory office setup

Specialized CSV
  • MES, SCADA, PLC, DCS and instrumentation

  • Cleaning and sterilization IT validation

  • LIMS, CDS and analytical lab software CSV

  • Packaging and serialization software CSV