The client is a telecommunications company dedicated to providing accessible, high-quality internet to communities.
Common business challenges related to SAM
The Coforge ServiceNow ITAM COE team conducted a four-week assessment to understand the existing issues and pain areas related to the as-is software asset management estate in terms of process, tool (SAMPro) and in-scope publisher portfolio (Microsoft, Adobe, Oracle, SAP and Citrix).
Coforge implemented a comprehensive solution to streamline and enhance IT Asset Management function and delivered proactive care of services using ServiceNow ITAM.
Solution Implemented
The recommendations when implemented assisted the customer in streamlining their SAM function and achieving higher maturity standards for SAM framework.
In conclusion, the successful implementation of Software Asset Management (SAM) has greatly enhanced customer’s efficiency, cost-effectiveness, and compliance. As we continue to optimize software resources, it is crucial for the team to adhere to the SAM policies and procedures.
Coforge is collectively committed to maintaining a culture of responsible software asset management, fostering compliance, and driving organizations towards continued success. For any inquiries or assistance, please contact the Coforge pre-sales team (servicenowpresales@coforge.com) . Your cooperation is vital to the ongoing success of our SAM initiative.
Shaleni Sharma (SAM Lead at Coforge)
Coforge is a global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. A focus on very select industries, a detailed understanding of the underlying processes of those industries, and partnerships with leading platforms provide us with a distinct perspective. Coforge leads with its product engineering approach and leverages Cloud, Data, Integration, and Automation technologies to transform client businesses into intelligent, high-growth enterprises. Coforge’s proprietary platforms power critical business processes across its core verticals. The firm has a presence in 21 countries with 26 delivery centers across nine countries.
Learn more at www.coforge.com