Banking Process Modernization on Microsoft 365 - Reimagining Enterprise Intranet for Scalable, AI-Ready Banking Operations

A leading bank in the UAE had its intranet hosted on an on-premises SharePoint platform with multiple limitations including end-of-life risks, lack of modern capabilities, and high maintenance overhead. The organization required modernization to a scalable, cloud-based platform with enhanced user experience, integrations, and process automation capabilities. Coforge partnered with the client to transform the intranet using Microsoft 365 and Power Platform.

CBD’s Intranet was on SharePoint on-premises version with pain points:

• Legacy system reached end of life (EOL).
• No modern features like mobile device support, Integrations
• Custom coded solutions require high maintenance/support cost
• Dependency to on-premise systems and issues with scalability