Whether you are a new airline looking to optimize your crew planning or a mature airline looking for crew management, Coforge has a solution that is right for you. Our flight operations and crew management experts support crew management system implementation, compliance with both civil aviation requirements and operators’ responsibility, and development of interfaces. We have been successful in delivering a flawless, bug-free solution that delivers continual value—a world-class customer experience.
Crew constitutes the second most expensive resource in an airline’s direct operating costs. A small improvement in crew productivity and optimization leads to significant increase in airline profits. Thus, airlines are focusing on reducing crew related costs, and optimizing utilization of crew and other resources by streamlining their business processes related to crew management. This can be achieved by using more advanced and feature-rich crew management software and interconnecting all the other essential airline systems with the crew management system to provide enhanced productivity, visibility, single source of truth, and seamless data flow.
Interconnected systems avoid duplication and additional manpower by having a unified data entry and capture point. Evolving aviation safety, growing air traffic, and stringent crew fatigue risk management standards result in changes in regulatory requirements, and thereby leading to continuous changes in statutory and business rules across airline operations.
Implementing these complex rules and verifying them require knowledge of critical crew policies and airline operational systems.
Coforge' team has expertise in crew management and capability in developing interfaces between your crew management and the airline IT ecosystems. Our in-depth knowledge of crew planning, rostering, and tracking applications such as Jeppesen Crew Tracking, Maestro Lines, eMaestro, Carmen Trip Planning & Carmen Rostering systems, AIMS, iFlight, and ARMS, enables us to smoothly implement solutions and associated business process changes. We possess reusable test assets and in-depth knowledge of business rules—the most complex area of crew management. Thorough understanding of business and global aviation safety regulations helps us validate the changes made in airline systems.
Our crew management solution covers areas that need to be interfaced with various other airlines systems:
Our team has extensive business knowledge in testing systems that have migrated data from legacy to new-gen platforms. We have developed a Testing Center of Excellence that has reusable test assets and frameworks to improve quality and performance, and reduce costs and chances of failure. We offer a ready-made test case repository and regression bucket with around 3000 test cases in the area of crew management system testing.
As a System Integrator, our services include program management, testing, and interface development for crew management systems.