Digital Process Automation

DC predicts that by 2023, 50% of organizations will neglect to invest in market-driven operations and lose market share to existing competitors that made investments, as well as to new digital market entries (IDC FutureScape: Worldwide Digital Transformation 2020 Predictions, IDC #US45569118, October 2019). Thus, it's clear that organizations must move beyond investing in individual digital technology pilots and proof-of-concept projects.

The time has come for organizations to bring new digitally inspired ways of thinking and working right into the heart of business systems — leveraging technology to automate, instrument, coordinate, and optimize activities at the "outside edges" of organizations and throughout value chains and vital support functions.

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