The client is the UK’s national telecom regulator, responsible for overseeing and improving services across broadband, telecom, TV, radio, and postal sectors. As an independent public body, it promotes competition, safeguards public interests, and drives digital innovation. Managing access to the radio spectrum, enforcing content standards, and protecting consumers from harmful practices, the regulator plays a vital role in shaping the UK’s digital infrastructure - ensuring reliable, secure, and future-ready communication services for over 60 million citizens.