A leading Australian airline relied on a vast hybrid IT ecosystem supporting critical business applications, including web check-in, loyalty, and operations systems. Every minute of downtime directly impacted flight schedules, making every flight delay a “P1 incident” for the airline’s operations team.
To enhance performance, resilience, and business continuity, the airline needed to modernize its infrastructure, migrate workloads to the cloud, and adopt an AI-driven operations model for proactive monitoring and faster response. The airline needed a strategic partner to drive this transformation