Pega plays a critical role in helping organizations anticipate and quickly evolve to changing customer needs, connect customers to the right people and systems, and deliver a best-in-class digital experience. But often customers lack performance visibility of workflows in application transactions, observe delayed response and reach resource limit for underlying infra.
Coforge’s Performance Monitoring as a Service (PMaaS) for Pega Applications provides customers with a unified interface to get an end-to-end view of their Pega environment by relating business KPIs with application and infrastructure performance that helps in providing superior end user experience. This helps our clients to efficiently track, isolate and solve problems that can negatively affect an application's performance by proactively monitoring application performance and identifying any anomalies before users are impacted.
The solution will help achieve following business objectives: