Performance Monitoring as a Service for Pega Applications

Pega plays a critical role in helping organizations anticipate and quickly evolve to changing customer needs, connect customers to the right people and systems, and deliver a best-in-class digital experience. But often customers lack performance visibility of workflows in application transactions, observe delayed response and reach resource limit for underlying infra.

Coforge’s Performance Monitoring as a Service (PMaaS) for Pega Applications provides customers with a unified interface to get an end-to-end view of their Pega environment by relating business KPIs with application and infrastructure performance that helps in providing superior end user experience. This helps our clients to efficiently track, isolate and solve problems that can negatively affect an application's performance by proactively monitoring application performance and identifying any anomalies before users are impacted.

PEGA Monitoring

Key Benefits

The solution will help achieve following business objectives:

  • Visibility of business parameters such as number of cases registered, tasks assigned and others
  • Ability to pinpoint the correct steps in platform workflow causing problems or most dropouts
  • Ensure all business-critical services are available at all times and performing at optimum levels
  • Faster resolution time and low friction among teams in identifying the issues
PEGA Monitoring

 

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Coforge Inc.

New Jersey

502 Carnegie Center Drive
Suite #301
Princeton, NJ 08540
Ph: 770-290-6113

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Coforge UK Ltd.

2nd Floor, 47 Mark Lane,
London - EC3R 7QQ, U.K.
Ph: 770-290-6113
Fax: +44 (0) 20 70020701

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Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

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Rest of the World
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301