How artificial intelligence is transforming the insurance sector

  • Written By Coforge-Salesforce BU
  • 16/11/2018

WHISHWORKS’ Carlos Somohano discusses the key benefits AI is bringing to the Insurance sector with Insurance Business UK

Big data has the power to revolutionise any industry and it is certainly changing the world of insurance; improving processes and offerings for providers and making it more accessible, accurate and affordable for consumers.

Brokers and insurers are having to quickly adapt to an evolving marketplace where technology and data proliferation are radically transforming back end operations and customer facing tasks. The idea of open data, where anyone can access, use and share certain information is increasingly embraced by governments, industry bodies and businesses, revolutionising the way markets operate. This data, combined and analysed by computer algorithms, can provide unique insights and opportunities for insurance companies.

There are three main areas where we see artificial intelligence having the greatest effect and benefit for insurers. These are in personalised insurance offers and policies, in underwriting and claims management, and in customer experience.

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If you would like to find out more about how Big Data and Machine Learning can help you be part of Digital Economy, give us a call at +44 (0)203 475 7980 or email us at marketing@whishworks.com

Other useful links:

A Decade of Big Data

How will Artificial Intelligence change the banking industry

Big Data Solutions & Services

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