The client took a strategic decision to migrate their PSS service to Amadeus Altea. PSS being core to an airline’s operations, the client wanted to minimize any risks, ensuring a smooth migration, protect their brand and realize value from new capabilities.
Coforge designed and structured the program with end-to-end System Integration Services across 20+ domains (Reservations, fares, Schedules & Availability, ancillaries, ticketing, seating, merchandising, disruption, passenger processing, frequent flyer, messaging) covering over 50 impacted applications
In order to ensure smooth & successful delivery, Coforge set up a Dedicated Program Management office supporting activities across client, Airline partners, airport and 20+ vendors.
As “System Integrator”, Coforge delivered the following
This case study shows the value of using a System Integrator with proven experience in both the travel industry and managing a large complex IT transformation involving 20+ airline business areas and 20+ vendors for a successful migration.