Reduced Operational Expenses through RPA

The Client

Challenge

• High Incoming order volumes for typing/data entry
• Unable to meet required TAT of 4 days with the existing team

Solution

• Feasibility test conducted to determine the fields which could be extracted using the RPA tool
• 100% fields mapped and extracted required data fields using automation

Execution

• Extracted data fields saved to client application
• Random audit performed on extracted fields to ensure accuracy

Value Delivered

Exceeded Turn time requirements

100% volume delivered within deadlines

Reduced operational expense:

• Automated the work handled by 9 FTE
• 99% accuracy maintained