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Pega DevOps Service Offering

Coforge’s Pega DevOps Service Offering

Coforge ‘s Pega DevOps Service Offering delivers end-to-end Pega DevOps, and through Coforge’s unique expertise, drives DevOps adoption and best practices in your organization. Leveraging our DevOps suite of solutions along with our expertise and cutting edge services, we ensure you are deriving maximum value from your DevOps investments, whilst providing ongoing maintenance and governance throughout the process.

Business Challenges

  • Organizations not deriving expected ROI from existing DevOps Investments
  • Lack of end-to-end visibility to track, monitor & identify DevOps bottlenecks
  • Overall DevOps agility is reduced by ineffcient Test automation strategies
  • Minimal automation in responding to events, post deployment
  • Fragmented service delivery affects the overall DevOps vision

Coforge undertakes four main steps as part of the end-end DevOps service delivery. The core of this offering are the solutions which have evolved from delivery experience for large customers around the globe. Solutions include PCD for continuous delivery, CLEAR for Pega production support and TEST, for accelerated test automation for Pega applications.

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Service Catalog

  • Establish a devOps COE foreffective governance
  • Perform customer specifcchanges to the tool
  • Dedicated helpdesk for anyissues/queries with the tools
  • On call support for any prod issues related to our tools
  • Continuous communicationof CI/CD, test automationbest practices to the ITcommunity
  • Bi-weekly managementreports on predefned KPIs
  • Ongoing & ad hoc training onour tools

DEVOPS SERVICE DELIVERY PLAN

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PCD CONTINUOUS DELIVERY FRAMEWORK FOR PEGA PLATFORM

Coforge‘s PCD solution provides a Continuous Delivery Framework enabling organizations to respond to increasing business demands by delivering regular releases with a faster time to market. The framework uses Pega 7’s Case Management capabilities to orchestrate and automate the application release process. PCD has been designed to orchestrate the release process using your existing DevOps & ALM tools

Features & Business Benefts

  • Deploy applications with lower risk and fewer failures
  • End to end release governance process across multiple deployment environments
  • Automates quality checks and smoke testing before and after deployment
  • Rolls back environments based upon failed deployments or unsuccessful automation test runs
  • Integrates with Atlassian JIRA and CA Agile Central to keep Pega Specifcations synchronized with ALM toolsets

CLEAR PRODUCTION SUPPORT PLATFORM FOR PEGA

CLEAR is a Production Support Platform built on Pega to facilitate the collaboration between Application Support Engineers, Administrators and Business Users to deliver an exceptional quality of service to customers.Features & Business Beneft

Features & Business Benefts

  • An out of the box set of common logging and error handling rules that can be re-used across multiple applications, therefore reducing development time
  • Improves end-user experience during transaction failures, by providing informative error messages
  • Reduces the time to resolve application issues by automating log fle retrieval and leveraging knowledge of similar incidents
  • Provides a self-healing mechanism for data fxes, that can be used to resolves thousands of failed transactions
  • Provides transparency and control over the production support processes
  • Reduces the overall application support and maintenance costs

TEST FRAMEWORK FOR PEGA APPLICATIONS

Coforge‘s TEST framework allows organizations to accelerate their testing automation initiative for Pega applications. Based on Selenium & TestNG, TEST provides a data driven framework that has capabilities for testing authentication, role based security, portals, navigation, search, reports, dashboards and many other application related functional areas.

Features & Business Benefts

  • Standardize and expedite the adoption of test automation for Pega applications across the enterprise
  • Ability to automate Pega component based white-box testing leveraging PAL, Security Analyzer and other core Pega platform features
  • Pega Rule test coverage feature that checks the confguration coverage whilst running the automation test scripts
  • Ability to easily incorporate new test scenarios by data driven confguration
  • New Selenium features can be easily be taken advantage of by the framework
  • Testing Automation of Pega applications across multiple operating systems and web browsers

BENEFITS OF THE DEVOPS SERVICE OFFERING

  • Accelerate your end-end Pega DevOps journey
  • Ensuring customer success with continuous engagement & governance
  • Can be easily plugged in to your existing Infrastructure & Governance setup
  • Drive DevOps adoption, awareness & ongoing training
  • Script less Test automation & Intelligent Production support capabilities greatly enhances your DevOps investments
  • KPI based monitoring helps continuously track the services provided

Coforge ‘s Pega DevOps Service Offering delivers end-to-end Pega DevOps, and through Coforge’s unique expertise, drives DevOps adoption and best practices in your organization. Leveraging our DevOps suite of solutions along with our expertise and cutting edge services, we ensure you are deriving maximum value from your DevOps investments, whilst providing ongoing maintenance and governance throughout the process.

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