Sitecore Digital Experience Practice
Sitecore Digital Experience Services
Coforge Sitecore Services
Personalization: We leverage Sitecore’s personalization capabilities to create 1:1 contextual experience that drive engagement and meaningful actions across every customer touch point. With Sitecore’s Experience Platform, we help brands place the right content, at the right time, in front of the right audience.
Migration: At Coforge, our team of Sitecore Architects and Developers have helped accelerate replatforming projects using innovative tools and Sitecore’s best practices. We also help you plan and build migration solutions so that you can transfer data and content seamlessly from any CMS platform to Sitecore’s platform with security and integrity
Integration: Integrating your existing CRM with Sitecore provides immense benefits to marketers and other key stakeholders. Rich data about customers helps your marketing team to make better decisions and optimize the campaigns to derive more conversions. Our teams have expertise in integrating marketing technologies including Microsoft Dynamics, Sales Force, Marketo, Eloqua to give you the power of a 360-degree customer view.
Optimization: Set up your contextual marketing journey by optimizing your existing website built on Sitecore’s platform. Our Sitecore architects and consultants can assist your business in applying the many functions and features of the platform such as personalization, engagement values, user personas, and much more.
Support & Upgrade: Latest upgrades are exciting but pose several risks and challenges. We minimize the risks of Sitecore upgrades to your business by conducting a technology assessment of your underlying infrastructure as per the pre-requisites of latest version. We’ll consult on the best upgrades for your business needs.
Digital Marketing: Our seasoned Sitecore consultants can help you take advantage of Sitecore’s marketing tools such as personalization, engagement analytics, and marketing automation. We enable your business to measure which marketing activity is driving high value user engagements so that you can constantly improve your conversion rates.
Custom Development: We understand your unique business needs arising from technology advancement and evolving customer demands. Our Sitecore team brings a unique combination of deep industry acumen and rich technology experience to build customized solutions that cater to your business needs.
Experience Commerce: Our Sitecore professionals and ecommerce strategists can help you with designing and building engaging ecommerce experiences by using the power of Sitecore XC. We can personalize your ecommerce site for each customer using XC’s open architecture and drive conversions using marketing automation capabilities.
- A leading American Airlines group wanted a multi year transformation roadmap to scale its business, improve operations, and build an ecommerce platform.Coforge’s Sitecore implementation resulted in a cross-channel experience that resulted in a 45% increase in mobile channel adoption. Through the use of analytics, Coforge helped personalize the customer experience which lead to a 30% boost in customer traffic and optimized online booking processing.
- One of the largest UK staffing firm was looking to reimagine an unified and enriched experience for candidates, associates, colleagues, recruiters and clients . Coforge helped implementing Sitecore Experience Platform to quickly build websites and omnichannel experience, help marketing teams in Digital Marketing and enabling a single instance of the portal supporting multiple brands with more than 100 sites.The result was a 25% uplift in Client Acquisition - “Gain new clients” - while positioning the clients to source best talents and leverage data from multiple sources.This also resulted in 35% Increase in number of applications received via mobile channel
- An international tour company was facing issues in managing a consistent messaging & personalized content on their website, app and the social network with significant operational issues to roll out new features. Coforge helped transforming their E-commerce site on Sitecore with a mobile first design approach, natural language search and contextual call to actions. This transformation resulted in Greater reach and Higher tour bookings, thus increasing revenue and customer engagement. Bounce rate was up by 10% and lead generation was up by 49%.