"Enterprise Pega transformation agenda has evolved from driving back-end process improvements to creating personalized customer experiences for enabling new streams of revenue growth," said Yugal Joshi, Vice President, Everest Group. “To address evolving client expectations and expedite clients’ Pega journeys, Coforge has built verticalized IP focused on the BFSI domain, including SMB Assistance Loans and Insurance Smart Quote. Additionally, clients have benefited from Coforge’s domain expertise, consulting capabilities, and technical know-how across BPM and core Pega platform areas, helping position it as a Major Contender in the Pega Services PEAK Matrix Assessment 2021."