A recent report by independent analysts at OVUM highlights the ability of Coforge’ unique Managed Infrastructure Services that meets the needs of customer organizations. The report describes Coforge as a global organization of adequate size and maturity to deal with the requirements of large organizations, while also maintaining the ability to focus on the needs of small to medium sized enterprises.
OVUM reveals that Coforge is a focused provider that extends a highly mature delivery model to a wider range of customer types, therefore offering organizations significantly improved ROI. The report goes on to highlight that the company’s service delivery and support functions are aligned with ITIL v3 and the ability of its strong foundation of established governance methodology and flexibility to meet varied customer requirements with appropriate engagement terms. The company also offers its customers the flexibility to choose shared services or to customize their infrastructure needs within a number of key industry sectors.
As the report reveals, Coforge is able to demonstrate an in-depth approach to the incorporation of ITIL-aligned practices across its Managed Infrastructure Services offerings, as well as possessing the unique ability to leverage ITIL-related training from a Coforge Group partner company.
“There remains an important place in the market for vendors like Coforge that are of sufficient size and maturity to deal with the requirements of large organizations, while also maintaining the ability to focus on the needs of smaller organizations” says Alan Rodger, Senior Analyst at OVUM . “These customers face the same problems as their larger competitors to ensure that their IT environments are operated cost-effectively, securely, and as a foundation for compliance, and also need to benefit from best practices and premium management techniques and software” adds Rodger.
Coforge has increased the scale of its Managed Infrastructure Services business without continuing the linear relationship between the number of customers and staff members required. This was achievable with the increased automation of service delivery with a strong methodology that ensures customers’ needs are strongly integrated with the approach.
Coforge’ large pool of cross-skilled infrastructure technology consultants help organizations improves their productivity, while simplifying IT operations. The Company’s Oasis customer engagement methodology involves modeling the prospective ROI, with a feasible cost reduction target- generally up to 25% in the first year, which can reach as high as 40% after process stabilization in two to three years.
Commenting on the report, Ravi Pandey, UK Head, Coforge said, “More and more clients are drawn to Coforge for its high-quality domain knowledge. We help them simplify their IT operational and investment challenges, by delivering IT infrastructure and applications, as completely administered services. The value the Company has been able to deliver for businesses operating in fiercely competitive market conditions is unique and unrivalled.”
The Company’s transitioned services are based on pre-agreed SLAs, with reporting that enables objective and shared evaluation of the performance. The Company’s Data Centers in the UK, India, and Thailand, and multiple network operating centers (NOCs) and security operating centers (SOCs) provide a 24x7 foundation for service delivery and has flexible engagement models to involve onsite and offshore resources as required.
Coforge is a leading IT solutions organization, servicing customers in North America, Europe, Asia and Australia. It offers services in Application Development and Maintenance, Enterprise Solutions including Managed Services and Business Process Outsourcing to organizations in the Financial Services, Travel & Transportation, Manufacturing/Distribution, and Government sectors. Coforge follows global standards of development, which includes ISO 9001:2000 certification, assessment at Level 5 of both SEI-CMMi version 1.2 and ISO 27001 information security management certification. Its data centre operations are assessed at the international ISO 20000 IT management standards.
For further information, please visit www.coforgetech.com
Certain statements in this release are forward-looking statements. The business involves various risks, and uncertainties that could result in the actual results to differ materially from those indicated here. All forward looking statements made herein are based on information presently available to the management of the Company and the Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.