State of the art Cargo Handling System to enable transparency and streamline customer service
New Delhi, November 13 2013: Coforge, a leading global IT solutions organization, today announced a partnership with GRU Aeroporto Internacional de São Paulo (Sao Paolo International Airport), the largest international airport in Latin America to implement and transform the Cargo Handling system at the airport.
This partnership, the first of its kind in Latin America, will result in a single platform cargo handling system, which will handle all performance and operational needs of the cargo terminal, including core processes such as import, export, national/domestic cargo and abandoned cargo. A web-enabled interface will connect and streamline all external customer service-based processes and agents. GRU will benefit with a fully integrated software platform that will enable enhanced efficiencies, increased monitoring and greater control over ground handling operations.
Lalit Dhingra, President of Coforge US, said, “As Latin America continues to grow and the supply of products to this region increases, the existing technology infrastructure will be under immense pressure. Coforge is thrilled to be the transformation partner bringing this state of the art technology and process For Sao Paulo airport”.
According to Luiz Ritzmann, the CIO of GRU Airport, “GRU Airport Cargo is undergoing extensive upgrade works, which encompass renovation, new equipment, new systems, and new technologies. Within this context, we needed a partner with international experience in the cargo sphere, like Coforge, that would be able to understand our needs and mainly to offer technological solutions so as to enhance the efficiency and quality of our services.”
Coforge has a strategic partnership with SATS for marketing, implementation and support of COSYS solution globally. Combined with local processes and regulations, this solution ensures greater transparency and precision throughout the value chain. COSYS automates and simplifies processes, reduces duplication of data and paperwork and enhances overall customer service.
This partnership is the latest in a long line of successful endeavors by Coforge in the travel and airport industry. Coforge has developed an industry gold-standard by applying their domain knowledge to improve customer responsiveness, minimize operational costs and maximize efficiency.
Coforge is a leading IT solutions organization, servicing customers in North America, Europe, Middle East, Asia and Australia. It offers services in Application Development and Maintenance, Managed Services, IP Asset or Platform Solutions, and Business Process Outsourcing to organizations in the Financial Services, Travel & Transportation, Manufacturing/Distribution, Healthcare and Government sectors. The Company adheres to major global benchmarks and standards, having secured the ISO 9001:2000 certifications and the ISO: 27001 Information Security Management accreditation. Coforge also follows global standards of development. It has been assessed at Level 5 of SEI CMMi version 1.2. Coforge Business Process Outsourcing conforms to the highest quality standards such as COPC and Six Sigma. Its data center operations are assessed at the international ISO 20000 IT management standards.
For further information, please visit https://www.coforgetech.com
About the Concessionaire
On February 6th, 2012, the consortium comprised of the companies Invepar (Investimentos e Participações em Infraestrutura S.A.) and ACSA (Airports Company South Africa) was announced as the winner of the bid that awarded the International Guarulhos Airport, the most important in Brazil, with a movement of approximately 32.8 million passengers in 2012. With the signature of the Awarding Contract, on June 14th, 2012, the Concessionária do Aeroporto Internacional de Guarulhos S.A. was formed, with 51% of its shares belonging to Grupar (Grupo Invepar and ACSA) and 49% to Infraero. From the 51% belonging to the private initiative, Invepar owns 90% and ACSA, 10%.
Further information can be found at:
GRU Airport Press Relations
(11) 2445-6593 / 96625-3055
Comunicação+ Consultoria e Assessoria
Marcelo de Andrade
(11) 2445-6811 / 7004-9567
(11) 2445-2325 / 2445-2017