According to recent surveys, billing experience has become one of the top selection criteria for employers while selecting group insurance carriers. Billing accuracy, flexibility in billing and payment methods, and self-service are important for customers.

In a dynamic marketplace, being agile is essential for business growth. Traditional legacy-based billing system no longer supports the current business demand or meet the expectations of customers which impact the insurer's ability to remain competitive. Moreover, complexity and outdated billing system add both cost and time.  Hence, insurers are looking forward to feature-rich, modern insurance software that can improve core operating performance—faster responses to inquiries, higher volume workflows, and streamlined processes. It not only enhances customer satisfaction but also increases the bottom line - giving you a competitive advantage. 

Coforge has over a decade of experience in helping insurers transform their billing systems. Our domain experts also track the industry trends closely and develop accelerators and solutions to help our customers to achieve their goals faster.

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