Digital Transformation

The new face of insurance digital transformation

Digital transformation marks a radical rethinking of how insurers use technology, fundamentally changing processes for the tech-savvy consumer. Insurers today must digitize various aspects of their operations to keep up with the demands not only of the insureds but also of agents, brokers, and internal stakeholders like underwriters, claim adjusters, etc.  Coforge’s digital transformation in insurance is powered by Artificial Intelligence (AI), Machine Learning (ML), the Internet of Things (IoT), predictive & advanced analytics, NLP-based chatbots, and other emerging technologies. It enables insurers to not only address their current challenges but their future goals/vision as well.
 

 
Digital-First Transformation

Coforge’s Digital Transformation in insurance adopts a digital-first strategy that aligns with enterprise program values and supporting actors.  These guardrails ensure insurance business alignment, strategic adherence, and appropriate oversight at varying intersecting points throughout the insurance lifecycle. In this digital transformation journey, we collaborate with insurers on technology transformation programs along with the deployment of digital tools that are relevant in insurance. It includes working on the implementation concept to develop strategies that optimize performance, drive efficiency, and enhance quality.
 

Benefits of Digital Transformation 

Coforge’s Digital Transformation employs cognitive technologies to offer deeper data insights, improve performance, enhance the user experience, and deliver greater speed and efficiency to meet changing customer needs.
 

Coforge’s governing principles

Our approach to manage digital transformation in insurance is based on four key principles: 
•    Clear Operating Model
•    Risk Management
•    Change Management
•     Strong 3-Tier Governance.

Coforge’s digital insurance team helps insurers to develop the critical skills and capabilities that are a must from a transformation perspective - addressing today's challenges while building a future-proof infrastructure.
 
Coforge’s digital insurance team helps insurers to develop the critical skills and capabilities that are a must from a transformation perspective - addressing today's challenges while building a future-proof infrastructure.