1 Customer

  • A Top Mortgage Originator Bank in the U.S

2 Business Situation

  • Post close errors resulted in significant revenue leakages due to delays in selling loans in the secondary market
  • Delays caused due to incorrect loan closing

3 Solutioning

  • SmartTrans® methodology used with an objective to reduce data errors through the loan lifecycle
  • Detailed analysis of the post-closing error report
  • Identified gaps in upstream and downstream processes

4 Execution

  • Created new process maps and re-engineered processes
  • New procedures re-orientation training conducted

5 Value Delivered

Reduced Days to Fund from 48-55 days to 35-40 days
Reduction in errors led to reduced cost to cures from $55-$60 to $12-$17
Identified additional savings from new opportunities worth $1.34 MM

We are singing your praises at every opportunity – when you perform at this level consistently day in and day out; we reinforce the value proposition of Coforge

VP, Mortgage & Consumer Lending